End-to-End Data Encryption
All data transmitted between your device and poker88com servers is protected by 256-bit SSL encryption. Sensitive information such as financial details and KYC documents is stored in encrypted format.
Official Policy
Privacy Policy poker88com — Malaysian User Data Protection
Your privacy is our priority. This document transparently explains how poker88com collects, uses, stores, and protects your personal data in line with best data protection practices.
Effective Date: 1 January 2026
Our Commitment
Poker88com's Six Data Protection Principles
Before reading the full version of this Privacy Policy, here are the core principles that shape how we handle your personal data.
Minimum Data Collection
We only collect data that is strictly necessary to operate our services. No excess data is collected for purposes unrelated to platform operations.
No Data Sales
Poker88com never sells, rents, or shares users' personal data with third parties for marketing or advertising purposes. Your data belongs to you.
Full Control in Your Hands
Poker88com users have the right to review, amend, transfer, and request deletion of their personal data at any time through the official channels provided.
Limited Retention Period
Data is retained only for as long as necessary for the stated purpose. Once that purpose has been fulfilled or an account is closed, data will be deleted in accordance with established procedures.
Full Transparency
We don't hide how we use your data. This policy is written in plain, easy-to-understand language — not filled with confusing legal jargon.
Quick Navigation:
Data Collected
Usage
Data Sharing
Security
Cookies
User Rights
Children's Data
Policy Amendments
Detailed Information
Data We Collect and How We Use It
A brief overview of the types of data collected by poker88com and the purposes for which it is used.
| Data Type | Example | Primary Purpose | Retention Period |
|---|---|---|---|
| Registration Data | Name, email, phone number, date of birth | Creating and verifying accounts | For the lifetime of the active account |
| KYC Verification Data | Identity card, facial image, proof of address | Identity verification and legal compliance | Minimum 5 years as required by law |
| Financial Data | Payment method, deposit records, withdrawals | Processing transactions, detecting fraud | Minimum 5 years |
| Activity Data | Game history, bets, login activity | Improving services, detecting irregularities | 24 months from the date of activity |
| Technical Data | IP address, device type, browser | Account security, technical diagnostics | 12 months |
| Cookie Data | Language preferences, login sessions, analytics | Enhanced user experience | Depends on cookie type (session / persistent) |
1Information We Collect
Poker88com collects information from you in several ways when you use our platform. This includes information you provide directly and information collected automatically.
Information you provide directly:
- Account registration details such as full name, email address, phone number, and date of birth
- KYC verification documents including a copy of a valid Malaysian identity card or passport
- Details of the payment methods used for deposits and withdrawals
- Information shared when communicating with our customer support team
- Feedback or reviews you submit through in-platform channels
Automatically collected information:
- IP address and geolocation information based on your internet connection
- Device type, operating system, and browser version used
- In-platform activity records including game history and transaction logs
- Cookie data and similar tracking technologies to enhance the user experience
- Login time, session duration, and general usage patterns
Minimum Data Principle: poker88com only collects information that is strictly necessary. No additional data is requested unless it directly contributes to service delivery or compliance with applicable laws.
2How We Use Your Data
Collected personal data is used solely for the following purposes:
- Account management — create, verify and maintain your poker88com account
- Transaction processing — process deposits, withdrawals and any related payments
- Identity verification (KYC) — fulfil legal compliance requirements and prevent financial fraud
- Platform security — detect and prevent suspicious activity, collusion or fraud
- Customer Support — respond to enquiries and resolve issues more effectively
- Platform improvements — analyse general usage patterns to improve our services
- Important communications — send account, security and policy update notifications
Marketing Communications: If you receive any marketing communications from poker88com, this occurs only with your consent. You may opt out of marketing communications at any time through your account settings.
3Data Sharing and Disclosure
Poker88com does not sell users' personal data. However, in certain limited situations, data may be shared with the following parties:
- Third-party service providers that support platform operations such as payment processing, technical infrastructure provision, and identity verification services. All such third parties are bound by strict confidentiality agreements
- Relevant authorities when required by Malaysian law or a valid court order
- Regulatory body in the context of a compliance audit or authorised investigation
In all data sharing cases described above, poker88com ensures that only the minimum necessary data is shared, and all recipients are bound by equivalent confidentiality obligations.
International Data Transfers: If data needs to be processed outside Malaysia, poker88com ensures protection equivalent to domestic data protection standards through appropriate mechanisms, including comprehensive data processing agreements.
4Security and Data Protection
Poker88com invests seriously in security infrastructure to protect users' personal data. The technical and organisational security measures we implement include:
- 256-bit SSL encryption for all data in transit between user devices and our servers
- Storage of sensitive data in encrypted format on protected servers
- Strict access controls — only specifically authorised staff may access user data
- Continuous security monitoring to detect unauthorized access attempts
- Regular security audits to identify and address potential vulnerabilities
- Established incident response procedures in the event of a data breach
While poker88com takes reasonable measures to protect your data, no security system can guarantee absolute protection. You also play an important role by keeping your password confidential and ensuring that devices used to access your account are secure.
Breach Notification: In the event of a data breach affecting your personal information, poker88com will notify you within a reasonable timeframe through the communication channels registered to your account.
5Use of Cookies and Tracking Technologies
Poker88com uses cookies and similar technologies to enhance the user experience and analyse platform usage. Types of cookies used:
- Session cookies (required) — required for core platform functions such as maintaining your login session as you navigate between pages
- Preference cookies — store your preferences such as display language and account settings
- Analytics cookies — helps us understand how users interact with the platform for improvement purposes. This data is collected in aggregate and cannot identify individuals
- Security cookies — used to detect suspicious activity and protect user accounts
You can manage cookie settings through your web browser. Please note that disabling essential cookies may affect platform functionality. Third-party cookies for advertising purposes are not used at poker88com.
6User Rights Regarding Personal Data
As a poker88com user, you have the following rights regarding your personal data:
Right to Access
Request a copy of the personal data we hold about you
Right to Rectification
Request correction of inaccurate or incomplete data
Right to Erasure
Request deletion of data in certain situations
Right to Object
Object to data processing for specific purposes
Right to Portability
Transfer your data in a machine-readable format
Right to Restrict
Request restriction of data processing in certain circumstances
To exercise any of the above rights, please contact the poker88com customer support team through the official channels on the platform. Requests will be processed within 30 working days. For complex requests, this period may be extended with appropriate notification.
Data Deletion Limits: Some data may not be fully deleted due to legal requirements, such as mandatory financial record retention obligations for a specified period. In such cases, we will explain the reasons to you.
7Child Protection
Poker88com is a platform that restricted to users aged 18 and above only. We do not knowingly collect or process personal data from underage individuals.
If we discover that data belonging to a minor has been collected without valid parental or guardian consent, we will take immediate steps to delete that data and close the associated account. Parents or guardians concerned that their child may have registered an account should contact us through customer support immediately.
8Privacy Policy Amendments and Updates
This Privacy Policy may be updated from time to time to reflect changes in our privacy practices or applicable legal requirements. When changes are made:
- The new effective date will be stated at the top of this document
- Users will be notified via in-platform notifications or their registered email for significant changes
- Continued use of the platform after the effective date constitutes acceptance of the latest version of the Privacy Policy
We encourage users to review this page regularly to stay informed about how we manage your personal data. If you have any questions about this Privacy Policy, please contact the poker88com customer support team through the official channels provided within the platform.
Related Policies: See Also Terms and Conditions and Responsible Gaming us for a full overview of how we operate and protect platform users.