Official Documents

Terms and Conditions poker88com — Malaysia User Guide

Please read this document before using the poker88com platform. By registering or accessing any part of the platform, you agree to comply with all terms stated herein.

Effective Date: 1 January 2026
Overview

Key Things You Need to Know

A summary of the key features of the poker88com terms of service before you read the full version below.

One Account Per User

Each individual is permitted to hold only one poker88com account. Registering multiple accounts violates our terms and may result in account freezing without prior notice.

KYC Verification Required

Identity verification is required before any withdrawal request is processed. Submitted documents are encryption-protected and used solely for account verification purposes.

Bonus Terms Clearly Stated

Every promotion and bonus at poker88com comes with clearly stated wagering requirements, validity periods, and withdrawal limits before you accept the offer.

Account Security Is a Shared Responsibility

Poker88com protects your account with SSL encryption. However, users are responsible for keeping their passwords confidential and must not share login details with any party.

Prohibition on Fraud and Collusion

Any attempt to manipulate gameplay, use bots, or commit fraud will result in immediate account termination and further action under applicable law.

Terms May Be Updated

Poker88com reserves the right to update the Terms and Conditions from time to time. Users will be notified, and continued use of the platform constitutes acceptance of the revised terms.

1User Eligibility

Poker88com services are restricted to individuals who meet the following conditions:

  • Aged 18 years and above on the date of registration
  • Not legally prohibited from participating in online gaming activities in your location
  • Registering under your own name, not as a representative of a third party
  • Does not hold any previously active, suspended, or terminated poker88com account
  • Possess full legal capacity to enter into a binding agreement
Important: poker88com reserves the right to request age and identity verification at any time. Accounts unable to provide proof of eligibility will be suspended until verification is complete.

2Registration and Account Management

By registering a poker88com account, you agree to provide accurate, complete, and current information. Failure to do so may result in account cancellation without compensation.

  • Each user is only permitted one account only regardless of different names, email addresses, or phone numbers
  • You are fully responsible for all activities that occur within your account
  • Your password must be kept confidential and not shared with any party
  • If you suspect your account has been accessed by another party, contact poker88com customer support immediately
  • Registering under another person's name or using false information is strictly prohibited
Security Note: poker88com will never ask for your account password via email, chat, or phone. Be cautious of anyone claiming to be our staff and requesting your login information.

3Deposits and Withdrawals

All financial transactions at poker88com are subject to the following conditions:

Deposit:

  • Deposits may only be made using a payment method registered in your own name
  • Minimum and maximum deposit amounts are set according to your chosen payment method
  • Poker88com does not allow deposits using funds obtained through unlawful means
  • Deposits are typically credited to your account within the timeframe set by your chosen payment method

Withdrawal:

  • Withdrawals will only be processed to accounts or payment methods verified under the same user's name
  • KYC Verification must be settled before the first withdrawal request is processed
  • Processing time depends on the chosen withdrawal method
  • Bonus balance that has not met the wagering requirements cannot be withdrawn
  • Poker88com reserves the right to request additional supporting documents for withdrawal requests that exceed certain limits
Reminder: Any withdrawal attempt to a third-party account will be rejected and may result in account suspension for investigation purposes.

4Bonuses and Promotions

Poker88com offers various promotions from time to time. Bonus usage is subject to the following terms:

  • Every bonus and promotion has its own wagering requirements, validity period, and withdrawal limits
  • Detailed terms for each promotion are stated on the respective promotion page
  • Bonuses cannot be transferred between accounts or directly converted to cash
  • Poker88com reserves the right to cancel or modify promotions at any time with reasonable notice
  • Users found to be abusing or unfairly exploiting promotions will forfeit any related bonuses and wins
  • One account per household or IP address applies in most cases for welcome offers
Tip: Always review the wagering requirements and validity period before accepting any bonus. This helps you plan your bonus usage more effectively.

5Game Rules

All games available at poker88com — including slots, live casino, bingo, wagering, and betting — are operated in accordance with their respective game rules, which can be found on the relevant pages.

  • Game results are determined by a system using a tested and certified random number generator (RNG)
  • Finalized game results cannot be disputed unless a verifiable technical error is present
  • In the event of a technical disruption during gameplay, poker88com will resolve the matter in accordance with the platform's technical policy
  • The use of third-party software, bots, or automated methods in gameplay is strictly prohibited
  • Any attempt to exploit bugs or system vulnerabilities must be reported to customer support and must not be exploited

6Accepted User Conduct

Poker88com users are expected to conduct themselves responsibly and treat all parties on the platform with respect. The following are prohibited:

  • Collusion or cooperation with other users to manipulate game results
  • Fraud, identity falsification, or unauthorized use of another person's personal information
  • Use of abusive language, threats, or harassment toward other users or staff
  • Attempting to upload or distribute harmful content through the platform
  • Using a VPN or identity-masking software to bypass legitimate access restrictions
  • Any money laundering activity or financing of illegal activities through the platform
Consequences of Violation: Violation of any of the above may result in immediate account termination, balance freeze, and reporting to the relevant authorities.

7Account Suspension and Termination

Poker88com reserves the right to suspend or terminate any account under the following circumstances:

  • The user violates any term outlined in this document
  • Suspicious activity indicating fraud or misconduct has been detected
  • Registration information found to be false or inaccurate
  • Upon the user's own request (voluntary closure)
  • Upon instruction from the relevant authorities

Users may also voluntarily close their account at any time by contacting customer support. Before closure, ensure all eligible balances have been settled in accordance with standard withdrawal procedures.

8Platform Limitation of Liability

Poker88com will endeavour to keep the platform running smoothly at all times. However, the following should be understood:

  • The platform may be unavailable from time to time due to maintenance or technical disruptions beyond our control
  • Poker88com is not responsible for losses caused by the user's internet disruption or personal device issues
  • Poker88com shall not be liable for any indirect or consequential losses arising from the use of the platform
  • Information provided on the platform is for entertainment purposes and does not constitute financial advice
Responsible Gaming: poker88com provides tools to help users manage their gaming activity. Visit the Responsible Gaming for more information on gaming limits and available support resources.

9Amendment of Terms and Conditions

Poker88com reserves the right to update, modify, or replace any part of these Terms and Conditions at any time. The following procedures will apply when changes are made:

  • Users will be notified via an in-platform notice or registered email before any changes take effect
  • The effective date of updated terms will be clearly stated at the top of this document
  • Continued use of the platform after the effective date constitutes acceptance of the updated terms
  • If you do not agree with the changes to the terms, you must stop using the platform and close your account

For any enquiries related to these Terms and Conditions, please contact the poker88com customer support team through the official channels provided within the platform.

10Related Policies

These Terms and Conditions should be read together with our other policies that form the complete framework of the agreement between you and poker88com:

Final Reminder: By registering for or using poker88com's services, you confirm that you have read, understood, and agreed to be bound by all terms contained in this document.
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Understood the Terms? Register and Start Playing Today

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